Frequently Asked Questions
Everything you need to know about our premium eyewear and gear.
What is the standard shipping timeframe for orders?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
How do I determine the right frame size for my face?
We provide a detailed size guide on every product page. You can compare the lens, bridge, and temple measurements to your current eyewear for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for items in original, unused condition. Simply contact our support team to initiate a return or exchange for a different style.
Are Wiley X sunglasses covered by a warranty?
Yes, all Wiley X eyewear is covered by a limited lifetime warranty against manufacturing defects in material and workmanship.
Do you offer prescription lenses for your frames?
Many of our frames are RX-ready. You can select the prescription option on eligible product pages and upload your current vision details.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.